Cancellation Policy & Cancellation Form
Consumers (as defined in section 1 of the GTC) are entitled to a right of withdrawal under the following conditions:
A. Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us (Kipor.org GmbH, Knetterhauserstr. 26, 33775 Versmold, Germany, Tel.: 05423-94670, Fax: 05423-9467-40, Email: info@kipor.org) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached model withdrawal form, but it is not required.
To meet the withdrawal deadline, it is sufficient for you to send the communication regarding your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs (except for the additional costs arising from your choice of a different type of delivery than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day we receive the notification of your withdrawal from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods. The direct costs of returning such goods, which by their nature cannot be returned normally by post (freight goods), are estimated at a maximum of approximately 60 EUR per such goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
If you are registered for the “eBay Plus” program, eBay offers the following service: eBay provides you – without prejudice to your statutory rights – with a free return label for returning certain parcel shipments via Hermes. For items that are to be returned under the right of withdrawal, a digital Hermes return label can be retrieved in this case when initiating a return in “My eBay”. After printing it out, this can be used for the free return of a Hermes parcel within Germany. Exclusions apply to certain shipments, particularly regarding the weight and size of the shipment. You can find details about this service here: https://pages.ebay.de/help/pay/ebay-plus-returns.html
Exclusion or Premature Expiration of the Right of Withdrawal:
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.
B. Cancellation Form
If you wish to withdraw from the contract, please complete this form and return it to us.
To:
Kipor.org GmbH
Knetterhauserstr. 26
33775 Versmold
Germany
Fax: 05423-9467-40
Email: info@kipor.org
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of the consumer(s)
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Address of the consumer(s)
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Signature of the consumer(s) (only if this form is notified on paper)
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Date
(*) Delete as appropriate